Last updated: September 2026
- Who We Are
PhD 師奶仔 is a personal website and brand operated by Denise Chan.
This Privacy Policy explains how personal information is handled when you visit bchphd.com, contact PhD 師奶仔, subscribe to email updates, or use products and services available through the website.
For general website activities, including enquiries, email subscriptions and website analytics, personal information is managed through PhD 師奶仔.
AiGhost Tube Builder Kit is sold by Kriosbio Technology Limited, a company registered in England and Wales under company number 14663970. Kriosbio Technology Limited processes personal information required for purchases, orders and related transaction records for the Builder Kit.
Registered office of Kriosbio Technology Limited:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
For privacy-related questions, please contact:
hello.bchphd@gmail.com
- Information We Collect
Depending on how you use this website, we may collect:
- your name and email address;
- information you provide when purchasing a product;
- order and transaction information;
- information associated with your customer account and access to purchased content;
- information you provide when subscribing to email updates or submitting a form;
- communications you send to us; and
- technical and usage information relating to your visit to the website, such as device, browser and website usage information.
We do not receive or store your full payment card details. Payments are processed by our payment service providers.
- How We Use Your Information
Personal information collected through PhD 師奶仔 may be used to:
- respond to enquiries and provide customer support;
- manage email subscriptions;
- send marketing email updates where you have chosen to subscribe;
- manage access to protected customer content;
- send messages relating to purchases or account access;
- operate, maintain and secure the website; and
- understand how visitors use the website through analytics, subject to applicable cookie and consent requirements.
For purchases of AiGhost Tube Builder Kit, information may also be processed by Kriosbio Technology Limited as necessary to:
- process and administer purchases;
- maintain order and transaction records;
- provide access to the purchased product; and
- comply with applicable legal, accounting and tax obligations.
- Our Lawful Bases for Processing
Under UK data protection law, personal information must be processed on an appropriate lawful basis.
Depending on the purpose, the relevant lawful basis may include:
Contract – where processing is necessary to process a purchase, provide access to a purchased product or provide something you have requested.
Consent – where you choose to subscribe to marketing emails or consent to non-essential cookies or analytics. You may withdraw your consent at any time.
Legitimate interests – where necessary for the reasonable operation, security, administration and improvement of the website and related activities, provided that those interests are not overridden by your rights and interests.
Legal obligation – where information needs to be retained or used to comply with applicable legal, accounting, tax or regulatory requirements.
- Purchases and Payments
AiGhost Tube Builder Kit is sold by Kriosbio Technology Limited.
Purchases made through this website may be processed using SureCart and Stripe.
When you make a purchase, information required to process and administer the transaction may be shared with these service providers.
Stripe processes payment information in accordance with its own privacy practices. Neither PhD 師奶仔 nor Kriosbio Technology Limited receives or stores your full payment card details.
Order and transaction records may be retained where necessary to administer your purchase and meet applicable legal, accounting and tax obligations.
- Customer Accounts and Protected Content
When you purchase certain digital products, a customer account or access record may be created so that you can access protected content.
Your name, email address, purchase information and account information may be used to authenticate your access and provide the content you purchased.
- Email Updates and Marketing
Joining the PhD 師奶仔 marketing email list is optional and is separate from purchasing a product.
If you choose to subscribe to PhD 師奶仔 Email Updates, the information you provide is used for the purpose of sending those updates.
We currently use Fluent Forms and FluentCRM to manage forms and email subscriptions.
Where consent is the lawful basis, you can withdraw your consent at any time, including by using an unsubscribe option provided in marketing emails or by contacting:
Withdrawing marketing consent does not affect your access to products you have purchased.
- Analytics and Cookies
We use Google Site Kit and Google Analytics to help us understand how visitors use the PhD 師奶仔 website.
Where required, non-essential analytics technologies are used subject to your cookie choices. You can accept, reject or manage non-essential cookies through the cookie consent controls provided on the website.
We use a consent management system to record and communicate your cookie choices.
More detailed information about cookies used on this website is available in our Cookie Policy.
- Who We Share Information With
Personal information may be shared with service providers where necessary to operate the website, communicate with visitors and customers, or provide products and services.
These may include providers involved in:
- website hosting and administration;
- ecommerce and customer access, including SureCart;
- payment processing, including Stripe;
- forms and email management, including Fluent Forms and FluentCRM;
- website analytics and related Google services; and
- technical, security or professional support.
Personal information is not sold to third parties.
Information may also be disclosed where required by law or where reasonably necessary to establish, exercise or defend legal rights.
- International Data Transfers
Some service providers used in connection with the website or Builder Kit may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, reasonable steps are taken to ensure that the transfer is made in accordance with applicable UK data protection requirements and that appropriate safeguards are used where required.
You may contact us if you would like further information about safeguards relevant to international transfers of your personal information.
- How Long We Keep Your Information
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, tax or regulatory requirements.
Different categories of information may therefore be retained for different periods.
Marketing subscription information is retained while you remain subscribed, subject to any information that may need to be retained to record your subscription preferences or withdrawal of consent.
Order and transaction information may be retained for longer where required for legal, accounting or tax purposes.
When personal information is no longer required, it will be deleted or otherwise disposed of appropriately, subject to applicable legal requirements.
- Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:
- request access to your personal information;
- ask for inaccurate or incomplete information to be corrected;
- request deletion of your personal information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to certain processing;
- request transfer of certain information where applicable; and
- withdraw consent where processing is based on consent.
These rights are not absolute and may depend on the circumstances and the lawful basis on which information is processed.
You also have the right to object to the use of your personal information for direct marketing.
To exercise your rights, contact:
hello.bchphd@gmail.com
- Complaints
If you have concerns about how your personal information is handled, please contact:
You also have the right to make a complaint to the UK Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
- Security
Reasonable organisational and technical measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website or method of electronic transmission can be guaranteed to be completely secure.
- Children
The PhD 師奶仔 website and its products are primarily intended for parents and other adults.
We do not intentionally ask children to create customer accounts, make purchases or subscribe to marketing communications.
Some products may be designed by parents for use with children, but purchasing and account administration are intended to be carried out by an adult.
- Changes to This Privacy Policy
This Privacy Policy may be updated from time to time, for example if the website, products, services or applicable legal requirements change.
The latest version will be published on this page and the “Last updated” date will be revised where appropriate.
- Contact
For questions about this Privacy Policy or the handling of personal information, please contact:
For matters relating specifically to purchases from Kriosbio Technology Limited:
Kriosbio Technology Limited
Company No. 14663970
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
